Piazza's Fine Foods

Wine, Beer, Spirits Manager

San Mateo, CA
Full Time
Experienced
Alcohol Manager Job Description
Reports To: Store Manager/WBS Buyer
Employment Type: [Full-time/Part-time]
Job Summary:
The Alcohol Manager is responsible for assisting customers with wine selections, maintaining a well-stocked and organized wine section, and ensuring compliance with store policies and alcohol regulations. This role requires strong customer service skills, product knowledge, and attention to detail.

Key Responsibilities:

Customer Service & Sales:
  • Greet and assist customers in selecting wines based on their preferences, food pairings, and special occasions.
  • Provide recommendations and educate customers on different wine varieties, regions, and vintages.
  • Assist with wine tastings and promotional events as needed.

Stocking & Merchandising:
  • Maintain proper stock levels and ensure the shelves are fully stocked and organized.
  • Rotate inventory to prevent expired or damaged products from being sold.
  • Assist in setting up seasonal displays and promotional signage.

Compliance & Store Operations:
  • Follow all state and federal regulations regarding alcohol sales, including checking customer IDs when necessary.
  • Keep the wine section clean and orderly.
  • Assist with receiving, pricing, and tagging wine shipments.

Qualifications & Requirements:
  • Previous experience in retail, grocery, or wine sales is preferred.
  • Knowledge of wine varieties, food pairings, and industry trends is a plus.
  • Strong customer service and communication skills.
  • Ability to lift and carry up to 40 lbs.
  • Must be at least 21 years of age to be able to sell alcohol.
  • Certain certifications can be beneficial such as: Responsible Beverage Service (RBS) Training
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